The Communications Department at Cleveland State Community College has experienced some changes. Holly Trotter-Vincent, a familiar face at CSCC and a proud CSCC alumna was selected as the director of the Communications Department. Ms. Trotter-Vincent has been employed with the college for almost 20 years.
The Athens native started her career at Tennessee Tech University in Cookeville as an admissions counselor and recruiter before coming back to her alma mater in 2002, where she has worked since. During her time at CSCC, she has held positions of recruitment officer, and enrollment management coordinator before joining the Communications Department where she has been the public relations coordinator, community relations coordinator, to her most recent position, the communications project manager.
In her new role, she will continue much of the responsibilities she has carried since early 2020 when the department had to pivot with the rest of the college due to the increased communications needs during the pandemic. Her duties include managing all communications project requests from start to finish plus recruitment strategy and implementation in collaboration with the CSCC Recruiting Team. She will also oversee all of the department’s staff, as well as the general management of the Communications Department.
“I’m excited about my new role at CSCC,” stated Ms. Trotter-Vincent. “It’s been a while since I’ve been in a management role, but I have a great team. I’m always up for a new challenge, and I’m really looking forward to seeing what we can accomplish together.”
Ms. Trotter-Vincent received her associate degree from CSCC before transferring to TTU, where she completed her bachelor’s in English-journalism and public relations and her master’s degree in instructional leadership, also from TTU. In addition to being involved in several committees at the college, she is also a member of the Public Relations Society of Americ, the National Council on Marketing and Public Relations, the Tennessee College Public Relations Association and the Cleveland Media Association.
As Ms. Trotter-Vincent transitioned into her role as director of communications, her previous role became vacant and the search for a new public relations coordinator began. Not only does this person distribute information about the college to the community and media, but also manages social media and becomes a voice for CSCC. Skills like video editing and creative writing were added to the role which gave the position a new name, public and media relations manager. With all these skills needed for the job, Cleveland State found Napierra Alexander.
Ms. Alexander was hired in the spring and became a part of the Communications family quickly, jumping right into school events and upcoming projects.
“We are excited to welcome Napierra to the Communications Department,” stated Ms. Trotter-Vincent. “Her overall experience with writing, video editing and social media has made her an asset to the CSCC Communications team. She has really hit the ground running, and her positivity and enthusiasm make her a pleasure to work with. I’m excited to see what the future holds with her at the helm of public and media relations for the college.”
The Atlanta native graduated cum laude from Florida A&M University with a bachelor’s in broadcast journalism. Before graduating, she had hands-on experience in her field, and a week after graduation she was offered a job as a news producer for WGXA News in Macon, Ga. While living in Central Georgia, Ms. Alexander wanted to work with an organization that is close to her heart. Wanting to educate the community about breast cancer, she started working as a communications and marketing assistant for Susan G. Komen of Central Georgia.
Ms. Alexander accepted a position at News Channel 9 as a producer where she got her start working in the Tennessee Valley area. Since then, she has lived in Chattanooga for the last three years. Now she looks forward to building a relationship with the surrounding counties of CSCC to learn more about the rich history of the area. She believes the college has a powerful impact on Cleveland and gives students the tools and necessary experience they need to succeed in their careers.
“Before taking the public and media relations manager position at Cleveland State, I saw their strong reputation and relationship with the community,” stated Ms. Alexander. “It’s impressive to see how the college takes pride in putting the needs of the students first, while pushing to engage in a more diverse and inclusive atmosphere.”
In her free time, Ms. Alexander loves to expand her food palate by enjoying a variety of cuisines. She also loves to travel around the world and indulge in sports cars and motorcycles. She is a member of the National Association of Black Journalists, a volunteer and ambassador for A Step Ahead Chattanooga and a member of Olivet Baptist Church.
“I look forward to being a part of a team that’s working towards building a better community and lifestyle for anyone at CSCC.”