First Horizon Bank, a member of the First Horizon Corporation family of companies, has named Charly Dena as banking center services manager. She will support over 20 banking centers across Chattanooga, Cleveland and Jackson, Tennessee.
Ms. Dena comes to the position with 15 years of banking experience, 12 of which have been with First Horizon. She started working at the bank, then First Tennessee, while in college as a part-time teller. She attended the University of Tennessee at Knoxville where she graduated with a bachelor’s degree in journalism.
After receiving her MBA from King University in Virginia in 2014, she rejoined the bank as an operations manager and has been with the bank ever since.
“In my previous role, I focused on the day-to-day operations for my specific location. In my new role, I will be managing audit and operations for 23 locations across the state,” said Ms. Dena. “I’ll work closely with banking center managers and operations managers to ensure they are following policies and procedures as well as having the support they need. I look forward to conquering the challenges and learning from the experiences that my new role will bring.”
“Charly has been a key member of our leadership team here in Chattanooga,” said First Horizon’s Retail Market Manager James Morgan. “We’re very excited about her promotion to this new role where her proven track record and many years of great leadership experience will have an even greater impact with our team.”
In her spare time, Ms. Dena volunteers for the United Way. Her hobbies include traveling and watching sports, namely basketball. “I love to travel and visit new places, learning all about their history. I also love sports, especially basketball. Right before COVID shut things down last year, I was able to travel across 10 states and as an avid NBA fan, I was able to attend an NBA game in six of them.”